When asked about customer support,

Vicki wrote, "You were extremely helpful and service oriented. It's always a little chancy making as big a purchase as this from the internet, but I knew intuitively that you were trustworthy." She rated the value as, "Excellent quality for money invested AND I can bring them with me instead of leaving them for someone else to enjoy!"  Phoenix, AZ

Matt's satisfaction survey included these comments:

"I thought you were great to work with and easy to get a hold of. The finished product looks great and was exactly what I was expecting.. I would definitely recommend your product." Roseville, CA

This customer remarked on the beauty of their Bookwall:

"The product was more attractive when we received it than it appeared on the web site.  The Bookwall is a very high quality and durable piece of furniture which I expect will hold its value for years to come.  Shopping locally for bookcases and shelf units convinced me of the competitive pricing of the Bookwall units.  The assembly of our units went smoothly and was aided by the clear directions included in the shipment.  We would not hesitate in recommending Bookwalls to anyone."

                                                              - Len O., Covington, WA

Another satisfied customer. He rated the quality of his Bookwall as:

"A ten out of ten!" and added, "The value of my Bookwall is probably worth twice what I paid for the finished product."  He explained that the "assembly was the easiest part.  With the help of a friend, I was able to assemble the whole Bookwall in the span of a couple of hours." Johnny had compared prices and said, "I was able to get the Bookwall I wanted for almost half the price of what private contractors were offering."  - Johnny S., Dumfries, Virginia

If you have assembly or shipping concerns, listen to what Keith and Caroline have to say,

".the most time consuming part of the job was actually unpacking all the pieces. The Bookwalls people wrap everything so carefully for shipment.  When it came to do the cabinets, I wasn't feeling well, so my 13 year old son actually did almost all the work-and had a great time doing it!" He added, "Their obvious pride in their work meant they proactively stayed in touch with me until they believed I was happy. And are we happy! So rarely in life do you try something and have it exceed your expectations." - San Rafael, CA

When asked about the value of his Bookwall, Terry commented that it is an

"An excellent value. I'm planning on ordering from you again!"

G.P,    Palmdale, CA[